Support Portal

Use this portal to find answers to questions, learn more about our products, or contact us.

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INTERNATIONAL CUSTOMERS

Shop without the extra shipping, duty, or customs fees.

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Frequently Asked Questions

What are your USA shipping rates?

  • Orders $50 or more: FREE 2 Day Shipping*
  • Standard Shipping (5-7 business days): $5.99
  • 2nd Day Shipping (2 business days): $29.99
  • Next Day Shipping (1 business days: $61.99
  • *Orders placed past 10am EST, on weekends or holidays will not ship until the following business day.
  • While most customers receive their orders in 2 days under our Free 2 Day Shipping; it is not guaranteed

Do you ship internationally?

  • YES! We have received and fulfilled orders from 6 continents and nearly every country. Please see our international customer FAQ for more information.
MORE FAQS

Auto-Shipments

Get Started with Auto-ship

Simply visit a product page and select "Autoship and Save 5%." Choose your delivery frequency (1-4 months) and add the item(s) to your cart. Complete checkout and receive 5% off, plus free US shipping on orders over $50.

Auto-ship Benefits:

  • Enjoy 5% off and free standard shipping on Auto-Ship orders over $50
  • Securely store payment information
  • Easily edit delivery schedule, address, payment method and auto-ship items
  • Skip, delay, or cancel anytime
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Contact Us

Use the Help button in the lower right hand corner of your screen to reach out to us regarding anything customer service related.